Privacy Policy

Effective Date: 1-1-2024

Thank you for choosing Pikesville PC for your computer service needs. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

Information We Collect:

1. Personal Information:
   • We may collect personal information such as your name, address, email address, phone number, and payment details when you engage with our services.
2. Technical Information:
   • We automatically collect technical information about your device, including your IP address, browser type, operating system, and other relevant details.
3. Usage Information:
   • We may collect information about how you use our website and services, including the pages you visit, the links you click, and the time you spend on each page.

How We Use Your Information:

1. Service Delivery:
   • We use your personal information to provide the services you request, such as computer repairs, consultations, and other technical support.
2. Communication:
   • We may use your contact information to communicate with you about our services, updates, and promotions. You can opt-out of promotional communications at any time.
3. Improving Our Services:
   • We analyze usage patterns and technical information to enhance the functionality and performance of our services, ensuring a better user experience.
4. Security and Fraud Prevention:
   • Your information is crucial for maintaining the security of our services. We may use it to detect and prevent fraud, unauthorized access, and other security issues.

Information Sharing:

1. Third-Party Service Providers:
   • We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information.
2. Legal Compliance:
   • We may disclose your information to comply with legal obligations, enforce our policies, respond to legal claims, or protect the rights, property, or safety of Pikesville PC, our customers, or others.

Your Choices:

1. Access and Correction:
   • You have the right to access and correct your personal information. You can update your information through your account or by contacting us directly.
2. Opt-Out:
   • You can opt-out of receiving promotional communications from us by following the instructions in our emails or contacting us directly.

Security:

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the way we handle your information, please contact us at pikesvillepc@gmail.com.

Thank you for entrusting Pikesville PC with your computer service needs. Your privacy is important to us, and we are dedicated to protecting it.